Crystal essence jewelry


 

Store Policies

 

Shipping and Handling
Crystal Essence provides free shipping within the U.S. As such, we are not responsible for any lost or misaddressed packages.Please contact your local carrier (UPS, USPS, or FedEx) for issues regarding shipping. However, damaged items upon arrival are eligible for store credit.

 

Crystal Essence does not accept returns or exchanges. Since each order is custom, please be absolutely certain of your order before placing. Additionally, Crystal Essence is not liable for damage, losses, or shipment issues. You are more than welcome to ask questions about our products or materials used before creating a order. All sales are final. Store policy is subject to change without notification.

Jewelry Name Policy

If your jewelry design qualifies for naming, please follow these rules:

  • Name must not be offensive
  • Name must not contain any sexual references 
  • Name must not be racist or discriminating in any manner
  • Name must not have a negative connotation (ie: Morphine, suicide…)

All names must be approved by admin before being officially placed the store.

No cancellations on orders once placed

Time is spent into making each order, therefore, once an order is placed it cannot be canceled. Changes to the order cannot be made if it is already being processed. Please be sure to check over everything before placing your order.

Reviews

If you create a YouTube review of your purchases and it is approved by Crystal Essence, you will receive a FREE small pendant of your choice! (limit one per customer). Likewise, ten purchases of your design will give you a FREE small pendant.

Store Models

By agreeing to be a store model, you are allowing Crystal Essence permission to use your images and photos on our website and for store promotions. Store Models may or may not receive a free product depending on inventory available. Crystal Essence will try to reward all their store models with free customized necklaces or jewelry of their choice.

NEWS:

April 2, 2011

Promotion with Jinni’s Contacts has ended. New teardrops and keys added to site. Earrings are expected to be on sale this weekend! More beautiful and exciting products to come


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